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Retail Clinic

The grocery retailers are no strangers to innovation. The higher margins of non-food items made retailers look for new ways to capitalize on customer flows generated through its standard grocery operation. This brought, among other things, the pharmacy and, quite recently, the retail clinics. The retail clinics are new phenomenon and many retailers are wondering whether to adopt it or whether to wait. Should you know something about retail clinics?

The purpose of Pragmate’s Retail Clinic Primer Professional Services Division is to provide the retailer with comprehensive picture of the retail clinic business and to help the retailer navigate the path to retail clinic implementation. Our approach is based on the experience in the industry and clear vision of its best practices.

  • Definition and classification of business model for retail clinic.
  • Selection of existing operator, consideration, compatibility.
  • New operator support - procedures, protocols, and technology
  • Marketing plan development and metrics.  Complaint Management
  • Health system integration and negotiation. 
  • Industry experience. 

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